Setup Email

Follow these simple steps to get logged into your email quickly:

Login - You should have received your username and password from 3plains. You can login to your email via Webmail (https://webmail.3plains.com/) first.
Password Reset - After logging in, it is HIGHLY recommended you reset the password we have sent you in the top right corner under Settings > Change Password.
Password Recovery - Also, after logging in, in the top right corner under "Update Phone" add your cell phone numbern case you forget your password or you will not be able to reset your password. So it is very important you add your cell phone number.

Note: Email Setup Options - Your email will be stored on our email partner (theXYZ/Rackspace) email servers and backed up daily. If you have a laptop, a home computer, business computer, iPad, iPhone, or whatever your setup is, all of your data will all stay synced up and updated across all of your devices no matter what setup you would like to configure. Here are the most common ways to check your email below.

1. Using A Web Browser (Rackspace Webmail)

Access your company email from any browser with the following link. Note: It is recommended that you change the password after logging in. In upper right corner like below and click Settings > Change Password (View example photos).

Login: https://webmail.3plains.com/
Username: myemailname@mydomainname.com
Password: we have sent this to you
Server Settings: Secure Sockets Layer (SSL)
IMAP (incoming) secure.emailsrvr.com Port 993
SMTP (outgoing) secure.emailsrvr.com Port 465

Webmail Login

2. Using A Phone/Tablet

With our Email, you can enjoy IMAP access on practically any mobile phone or tablet. Check your email on your iPhone, Android, iPad, Kindle or other mobile device. All of your email is synced up with multiple devices automatically. Use the following instructions below to setup your device. These instructions will sync your email, contacts, calendar, tasks, reminders for your device.

General Settings
Username: myemailname@mydomainname.com
Password: we have sent this to you
Server Settings: Secure Sockets Layer (SSL)
IMAP (incoming) secure.emailsrvr.com Port 993
SMTP (outgoing) secure.emailsrvr.com Port 465

How to Setup Your Email
Setup Wizard & Instructions

3. Using Desktop Client Software

Works with your favorite desktop software like Microsoft Outlook, Thunderbird, Mac Mail, or many other desktop clients. All of your data is synced up with your other devices automatically.

General Settings
Username: myemailname@mydomainname.com
Password: we have sent this

How to Setup Your Email
Setup Wizard & Instructions

4. Setting Up An Email Signature

The following FAQ page will help you setup a iPhone, Android, Webmail (webmail.3plains.com), Mac Mail, Outlook or Thunderbird email signature.

Email Signature Setup Info

Still need help or don't want to DIY?

We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.

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