Unfortunately 3plains will not give FTP access to anyone for security reasons.
With modern CMS systems (Content Management Systems), there's no reason for FTP access anyway for non-technical users. Our CMS system generates pages dynamically on the fly from one template file.
However, if you or someone in your organization does need FTP access, please ask us and we will provide a zip file with the content of your website (i.e. content tables and photo directory).
Typically, if we get asked for FTP access, it is because of a hosting service provider change. Please read over our service cancellation policy, so we can help expedite the transition.
Still need help or don't want to DIY?
We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.
Back to Website Design