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Not seeing photos in the Client Portal

It is a security warning because of a mix of secure and non-secure data when you are looking at data in your 3plains FAQ. The non-secure data are images that come from your website. Example security warning you will see:

There are 2 ways to fix this:

1st Way:

  1. Going  to Tools->Internet Options->Security
  2. Select the Security tab
  3. Click on the Internet zone icon at the top of the tab page
  4. Click the Custom Level button
  5. In the Miscellaneous section change Display mixed content to Enable
  6. Repeat steps 1 – 5 for the Local intranet and Trusted sites zones

2nd Way:

Download a modern browser like the Mozilla Browser: https://www.mozilla.org/

Still need help or don't want to DIY?

We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.

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