Sign In

Request Quote

Rackspace: iPhone Email Setup

There are 2 ways how to setup your Rackspace email on your iPhone with the Native iPhone email app. With Mobile Sync and without Mobile Sync.

  1. Mobile Sync: Connect Email, Contacts, Calendar and Notes
  2. Without Mobile Sync: Email only

Note: For a iPhone, you will use the iPhone native mail app (which we recommend putting on your iPhone dock... aka the Grey Home bar at the bottom of a iPhone). The iPhone native iPhone app looks like this:

1. Mobile Sync

Mobile Sync is for connecting your Email, Contacts, Calendar and Notes (you can individually select the ones you want or all of them). Here are iPhone instructions how to set it up.

To Setup Mobile Sync, go to your iPhone Settings app:

  • Next to to Mail > Accounts > Add Account > Microsoft Exchange > Add Mail Account
    Email: info@mycompanyname.com
    Description: info@mycompanyname.com
  • Hit Next. Note, it will say "Sign into your mycompanyname.com Exchange account using Microsoft?". Hit Configure Manually.
  • Enter your password, hit next.
  • Server: mobilesync.emailsrvr.com
    Domain: mycompanyname.com
    Username: info@mycompanyname.com
  • Hit Save.

Your email is all setup unless you miskeyed something.

2. Without Mobile Sync

Without Mobile Sync is for email only (IMAP). Here are iPhone instructions how to set it up.

To Setup Non Mobile Sync, go to your iPhone Settings app:

  • Next to to Mail > Accounts > Add Account > Other > Add Mail Account
  • Follow all the instructions on your iPhone. Apple continues to change things with each update, so these instructions can get outdated. However, the detailed settings stay the same. Detailed Settings:
    Name: John Doe or My Company Name
    Email: info@mycompanyname.com
    Password: (your password)
    Description: info@mycompanyname.com
  • Click Next in the upper right corner
  • New Account (IMAP should be selected. If not, select it)
  • Make sure the top info look like this.
    Name: John Doe or My Company Name
    Email: info@mycompanyname.com
    Description: info@mycompanyname.com

    Incoming Mail Server
    Host Name: secure.emailsrvr.com
    User Name: info@mycompanyname.com
    Password: (your password)

    Outgoing Mail Server
    Host Name: secure.emailsrvr.com
    User Name: info@mycompanyname.com
    Password: (your password)
  • Click Next (After clicking next, your email account will verify - it will have a spinning asterisk and the work "Verifying" up top). Note: If it , click save and go back to the settings mail area and fix your password manually, then click save and it should verify.

Your email is all setup unless you miskeyed something.

Still need help or don't want to DIY?

We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.

Back to Email

© 2022 3plains. Powered by 3plains CMS

Back To Top