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Active vs inactive accounts
Active customers maintain a recurring subscription with 3plains through maintaining a website or online marketing with us. A customer becomes inactive after we finish and approve one time projects such as print design projects or a logo design.
If your account becomes inactive from a late bill or something else, please contact us.
Still need help or don't want to DIY?
We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.
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