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Account Management

How To Videos

Adding a ticket

Adding a ticket

How to add a ticket to the 3plains portal to ask questions to the 3plains staff.

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Payments

Add or updating my credit card

How to add or update a credit card in my 3plains account.

Other

Active vs inactive accounts

Active customers maintain a recurring subscription with 3plains through maintaining a website or online marketing with us. A customer becomes inactive after we finish and approve one time projects such as print design projects or a logo design.

Website suspended

Websites are typically suspended for one of three reasons: payment, security or legal reasons.

Cancelling service

Cancellation policy and how to cancel services with 3plains.

Dashboard

Login for the 1st time

Logging into the 3plains Portal for the first time.

3plains Portal Overview

View information about the 3plains Portal and a complete overview.

Send Files

Sharing files with 3plains

How to share files with 3plains team. We utilize a few different methods depending on your preference.

Users

Adding/Editing/Deleting 3plains Portal users

How to add, edit or delete a 3plains Portal user.

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