Setting Up Your Email

This document will help you setup your email for the first time.

Your Email (Username) & Password

3plains has sent you an email with this link and you should have a Email Address (which is also your username) and a password (which you should change after you login).

Changing Your Password

• Login to your webmail to first change your password. Your webmail is: http://mail.yourdomainname.com 
• After you login, in the upper right hand corner you will see a settings link. Click on that, then click on "Change Password".
• Type in your new password and you set.
• Click "Logout".

Now that your password is changed you should figure out how you will want to check your email on a daily basis. Will you use a email client? Will you use webmail? Whatever you prefer.

Our recommended Email Client is Thunderbird. Why? Read here.

More Email Clients & Setup Instructions

• Mac/Windows: Setting Up Your E-Mail in Thunderbird
• Windows: Setting Up Your E-mail in Microsoft Outlook
• Windows: Setting Up Your E-mail in Microsoft Outlook Express
• Windows: Setting Up Your E-mail in Windows Mail (Microsoft Vista)
• Using Webmail or Checking Your Email Away From The Office

Email Settings

This support doc gives you your email settings.

Name, Email, Username, Passsword

• Your Name - Enter your first and last name.
• E-mail Address - Enter your e-mail address.
• User Name - Enter your e-mail address, again.
• Password - Enter the password you set up for your e-mail account.

Incoming Mail Server

IMAP

• Server Type: IMAP
• Incoming mail server (IMAP) - Enter secure.emailsrvr.com for your incoming mail server.
• Username: your email address
• Port: 993
• Security Settings: SSL

POP

• Server Type: POP
• Incoming mail server (POP) - Enter secure.emailsrvr.com for your incoming mail server.
• Username: your email address
• Port: 110

Outgoing Mail Server

IMAP

• Outgoing mail server (SMTP) - Enter secure.emailsrvr.com for your outgoing mail server.
• Authentication: Your outgoing server (SMTP) requires authentication. So make sure you click it where required.
• Port: 465
• Security Settings: SSL 

POP

• Outgoing mail server (SMTP) - Enter secure.emailsrvr.com for your outgoing mail server.
• Authentication: Your outgoing server (SMTP) requires authentication. So make sure you click it where required.
• Port: 80

Notes: Your ISP may have their own smtp outgoing mail server settings. Example: Charter Communications in Southern Minnesota won't let you send mail from your domain name/email through their email servers. So, they require mail sent through their servers. The example setting would be: smtp.charter.net. Please check with your ISP for these settings

Your SPAM/Virus/Junkmail filter

How to check your junk mail/SPAM/virus filter.

It is vital you check your junk mail daily or every other day since normal mail can get caught from time to time. We check ours weekly since we find 99.5% of emails won't end up in the SPAM filter.

Here are the steps to login to your junk mail:

1) Type in an internet browser:

mail.yourdomainname.com (Note: no www)

2) Type in your username/password:

Type in your email address and password that 3plains Web Solutions has assigned to you.

Username: yourname@yourdomainname.com
Password: yourpassword (3plains assigned this to you or you may have reset it)

3) Delete your SPAM or Non-SPAM emails

2 ways to do this. 1 check through your webmail. Go to http://mail.yourdomainname.com as shown below. On the left hand side when you login you will see a link called "SPAM". Go through that folder and delete spam or junk mail. if you see a email that shouldn't have been put in there, drag it to your inbox or mark it as non-spam.

The 2nd way to check your SPAM box is to use Thunderbird or another email client that uses IMAP and check your spam that way. It's much easier and we recommend it.

Questions?

If you need help in how to check your junk mail please contact 3plains and we can walk you through it.