Ending Rackspace Email

Ending Rackspace Email

Ending Rackspace Email

January 20, 2024 by

We're making some changes in 2024 and we will be ending our email partnership with Rackspace, effective July 1, 2024. We have been a reseller partner with Rackspace dating back to 2009, but unfortunately the amount of SPAM, phishing and junk mail has gotten completely out of hand. Rackspace was bought out back in 2016 by a private equity firm and everything has been downhill since.

We are recommending to our clients still on Rackspace email to migrate their email to another product, and we have a few options and suggestions below.

Rackspace Email Alternatives & Cost

Most Rackspace email boxes are currently in the range of $3 to $4/per month per email box. As a example Google starts around $6/per month per email box and Microsoft 365 is around $12/per month per email box. Options we recommend as follows:

  1. Google Workspace (Recommended Option) - Google Workspace Business Starter is our recommended option - Read more and pricing.
  2. Microsoft 365 - Microsoft 365 is a good product with a host of tools and services like calendar integration, managed contacts, tasks, etc. - Read more and pricing.
  3. Proton - Proton is a good budget focused email option if you would like to DIY.
  4. Rackspace (Easiest Option) - You are welcome to stay with Rackspace if you would like, however, we will no longer be billing you as a customer. We are working with theXYZ (https://www.thexyz.com/), so if you want the easiest transition, we can transfer your billing to them and they will be your new email support company. Perry will be your new contact and will reach out with more details, but you won't need to change anything on your end or on any of your devices. Simple, right? Absolutely, however we STILL do not recommend staying with Rackspace Email, given the large amount of SPAM and Phishing emails that come along with the Rackspace Email service.

Look at your options, and decide which direction you want to go. You'll want to make a decision before July 1, 2024, so keep that in mind when choosing the timing of your migration.

Email Migration Cost & Notes

A cost estimate for email migration is as follows:

- Account setup is $150
- Each mailbox setup/migration is $50/per email box
- This is a rough estimate as we never know if complications will arise.

Note: Keep in mind if you used the Contacts or Calendar items on the webmail version of old email (https://webmail.3plains.com/ or https://apps.rackspace.com/), you will need to export your contacts that if you want that to carry over into the new system. If you are unsure, please ask us.

Contact Us to Migrate Your Email

Again, we are ending all Rackspace email on July 1, 2024. We are committed to making this transition as smooth as possible for you, so don’t hesitate to reach out with any questions or concerns you have.

Thank you,
Your 3plains Team

Posted in: Email, Email

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