612-716-2060 9am - 6pm CST

Why is my website not showing up (DNS Caching)?

My website just got launched. Why is it not showing up?

DNS Cache and your ISP

Every time you access a site from your ISP, they cache the URL, as well as its associated IP number. If their network is properly setup, these DNS cache records should "Expire" at least every 24-hours. If they did not (which is often the case), you'll experience this: You enter your http://www.mydomain.com/ URL, and it keeps taking you back to your old server account.

In a large number of cases, it's the result of an ISP who "Did Not" configure their servers to "Expire" the DNS cache records at the appropriate intervals. Unfortunately, this adds additional confusion to their clients, and especially the ones whom are trying to point their domain name to a new server.

DNS Cache and the Internet

The Internet itself must update/clear its DNS cache as well. When we say the Internet, we mean the numerous intermediate "points of access" you're routed through before reaching your final destination. For the most part, these intermediate points of access consist of "Internet Routers" and "Internet Caching Engines." These too, maintain their own DNS cache, which assists them in routing traffic/resolving URL's to the correct destination IP's.

Don't worry though, as Internet routers are usually faster at clearing their DNS cache than ISP's are. What to expect during this 2 to 4 day propagation period: In most cases, the propagation process will take at least 48 hours to complete. The first thing that happens is the "World Root Name Servers" will check all of the various "Domain Registers for updates. Ok, so now the Root Name Servers have done their job. The rest of it is up to the many ISP providers who "should be" updating their DNS records (at least every 24 hours), but a number of them will not.

DNS Cache and your Browser

Your browser may override your computer. Read more here: http://ccm.net/faq/555-disabling-the-dns-cache-in-mozilla-firefox

Back to FAQ

3plains 3plains 3plains 3plains 3plains 3plains 3plains

© 2006 - 2018 3plains