Google Apps / Google G Suite Legacy Free Edition (Forced Upgrade)

If you are on a Google Apps / Google G Suite Legacy Free Edition, you will be forced to upgrade to the Google Workspace paid edition or your email will stop working on August 1st, 2022, unless you put in your billing details into Google Workspace Admin Console. Yes, you read that correctly, your email WILL NOT WORK and your email account at Google Workspace will be suspended on August 1st, 2022. Why is this happening? Google decided it's no longer offering email for free and there is nothing we can do about it unfortunately. Here's a article about it if you want to read more.

If you login to your email online through a web browser, you will see this message: "Talk to your admin to prevent interruption to your Workspace subscription. It appears that your admin hasn't been active for some time and your subscription transition path needs to be selected by June 27, 2022. Notify your admin."

Your Options

  1. Do nothing. Your email will stop working.
  2. You should have received a email notification (read Google Email Notice below). Follow the instructions and put in your credit card into the Google Workspace billing area, then nothing will change as far as your email goes. However, if you need support for email, you will need to contact Google Support unless you have a monthly marketing package with 3plains. If not, we will have to charge you for email support.
  3. We are partnered with theXYZ and Perry Toone can help you with a alternative Email solution or need help with this transfer. You can submit a ticket HERE and Perry will work with you to resolve the problem. You will be billed hourly for email technical support.

Google Email Notice

Dear Administrator,

We previously notified you that you would need to upgrade from the G Suite legacy free edition to Google Workspace by June 1, 2022 or your account would be automatically upgraded. However, we've recently updated our timeline for the transition and you now have until June 27, 2022 to take action.

As your account has been inactive for quite some time, we are now reaching out to your secondary email address.

What do I need to do?

For businesses, the G Suite legacy free edition will no longer be available after June 27, 2022 (updated from June 1, 2022). We recommend you upgrade now to a Google Workspace subscription that meets your needs. Upgrading from your G Suite legacy free edition to Google Workspace will only take you a few short steps and is not disruptive to your end-users.

When you've identified your preferred subscription follow these steps:

  1. Go to your Admin console.
  2. Select your new subscription offering.
  3. Enter your billing information.

If you take no action by June 27, 2022, we’ll begin to upgrade your organization seamlessly to a new Google Workspace subscription. The new subscription will be based on what you currently use with your G Suite legacy free edition.

In addition to recent innovations like smart canvas, meetings in documents, and dedicated Spaces to help organize people, topics and projects, Google Workspace includes more storage, increased security, 24/7 support, and more. To complete the transition and avoid account suspension, switch now and enter your billing details in your Admin Console before August 1, 2022. You’ll have limited time discount options to support you in this transition.

If you’re an individual or family using your account for non-commercial purposes, you can continue using the G Suite legacy free edition and opt out of the transition to Workspace in the Google Admin console before June 27, 2022.

If no action is taken, we’ll begin upgrading your organization seamlessly to a new Google Workspace subscription starting June 27, 2022. To complete your upgrade and avoid account suspension, you'll need to set up Google Workspace billing before August 1, 2022.

In case that you need to reactivate your account, you’ll need to log into the Admin console and enter a valid form of payment.

Qualifying educational institutions and nonprofits have the option to migrate to Google Workspace for Education Fundamentals or Workspace for Nonprofits without service disruption.

Timeline Summary

Date Action
Before June 27, 2022 Upgrade to a new Google Workspace subscription or opt out of the transition.
Before August 1, 2022 Complete your upgrade by setting your Google Workspace billing.


Visit the help center for information on the G Suite legacy free edition to Google Workspace transition.

We’re here to help

If you have questions or need assistance, please Contact Google Workspace support. When you call or submit your support case, use reference issue number. If you have trouble accessing your administrator account, please refer to instructions to reset your administrator password.

Thanks for choosing Google Workspace.

– The Google Workspace Team

Upgrade Email Notices

After Upgrade Email Notices

Still need help or don't want to DIY?

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Last Updated: 2024-03-16

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