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Billing

How we bill

We will bill in increments for our active customers and bill you according to what service we are performing (content editing, programming, SEO, etc).

Custom work policy

We build custom products, programming and work at 3plains. Our policies, risks and cost work estimates for custom work.

Website & Hosting fee

Part of your CMS/Hosting Fee gives you 24/7 access to update your website on your computer, tablet or smart phone. We have plenty of tutorials in our FAQ/Support area on 3plains.com and in our 3plains Online Portal under the support tab.

Other

Troubleshooting & Screenshots: How To

Troubleshooting websites and technical issue document for our customers.

Clear browser cache

Any time we make design updates to your website, be it a simple framework change, or an entire re-design, it may look rather odd the first time you load the site after the updates. We call it the “Picasso effect” because your site can truly look like a Picasso painting; jumbled with weird graphics in the wrong place.

Screensharing software

Use the following for screensharing with 3plains.

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